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Provide Financial Wellness for Healthcare Expenses to Your Employees and Members, Without Any Cost to Your Organization 

Healthcare expenses cause significant financial stress, impacting employee productivity and overall well-being. A recent study by the Financial Health Network revealed that 60% of employees experiencing financial stress due to medical bills report reduced productivity, losing an average of 16.9 workdays annually. Additionally, medical bills account for 66.5% of all bankruptcies in the U.S.

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Patient Overwatch is your dedicated partner in financial wellness, offering comprehensive support to your employees or members through:

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How We Help:

  • Free Educational Sessions (30-minute Zoom workshops):

    • Understand Medical Bills: Decode Costs & Terms

    • Identify Common Billing Errors

    • Successfully Negotiate Healthcare Charges

    • Prevent Unexpected Medical Debt

    • Maximize Health Insurance Benefits

  • Financial Advocacy:

    • Dedicated guidance in managing healthcare-related financial decisions

    • Promote transparency and fairness

  • Expert Bill Auditing & Negotiation:

    • Licensed attorney-led review and negotiation

    • Remove errors, overcharges, and duplicates from medical bills

    • Substantially reduce healthcare expenses

 

Why Choose Patient Overwatch?

  • No Cost to Your Organization: Zero upfront or ongoing expenses

  • Risk-Free Savings: Employees or members only pay when savings are achieved

  • Enhanced Employee Satisfaction: Lower financial stress to increase engagement, productivity, and retention

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Partner with Patient Overwatch for immediate, meaningful financial wellness results.

Our 
Story

Why We Started This Service

Headquartered out of Riverton, Wyoming, Leigh J. Mack, MD, PhD, FAPCR, CPI, the founder of Patient Overwatch, has extensive experience in the healthcare industry. He previously served as a Corporate Physician Advisor for a large healthcare system spanning three states with over 1,000 beds. Dr. Mack has also consulted on projects with renowned institutions such as Tuft's Medical Center and Duke Health, among others. In addition to his medical background, he is a US Army veteran who served as an Infantry and Cavalry officer, as well as a Civil Affairs officer for the South Carolina State Guard.

 

In 2024, after interviewing for a position at a healthcare system in Iowa, Dr. Mack came to the realization that most healthcare systems and hospitals suffer from inefficiencies and lack the visionary leadership needed to streamline their operations, unlike other industries. Disillusioned with the current state of the US healthcare system, he decided to pursue an alternative path to help patients in a more meaningful way.

 

Guided by the Hippocratic oath, which states, "I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability. My responsibility includes these related problems, if I am to care adequately for the sick," Dr. Mack founded Patient Overwatch.

 

Drawing inspiration from military support roles such as snipers, artillery, and joint fire missions, Patient Overwatch aims to identify and address potential problems before they escalate into serious issues. The organization is dedicated to proactively supporting patients, ensuring that they have the necessary resources and guidance to navigate their healthcare journey. As Dr. Mack puts it, "We have your 6!"

About Our Service

Patient Overwatch: Your Financial Wellness Partner in Healthcare

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Healthcare bills cause significant financial stress, impacting employee productivity and overall well-being. Patient Overwatch offers practical, effective financial wellness solutions—beginning with free, engaging workshops and extending into expert bill auditing and negotiation if needed.

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Step 1: Financial Wellness Workshops (Free, 30-minute Zoom sessions)

  • Understanding Your Medical Bill: Decoding Costs & Terms

  • Identifying Common Medical Billing Errors

  • Strategies to Negotiate Healthcare Charges

  • Preventing Medical Debt and Bankruptcy

  • Maximizing Health Insurance Benefits

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Step 2: Personalized Financial Advocacy (As needed)

  • Tailored consultation to fully understand individual medical billing challenges

  • Assistance in navigating financial healthcare decisions

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Step 3: Expert Bill Auditing & Negotiation (Only if required)

  • Thorough review of medical bills by experienced negotiators, including licensed attorneys

  • Identification and correction of billing errors, duplicate charges, and overcharges

  • Direct negotiation with healthcare providers on behalf of employees or members

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Transparent and Fair Pricing for Services

  • Employees or members pay only if savings are successfully achieved—ensuring zero risk

  • Our fee is 20%  (capped at $1,000) of the reduced amount of the new bill.  Previous cases have ranged from a reduction of $2,800 to over $25,000 from the original bill.

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Why Patient Overwatch?

  • No Cost to Employers or Associations

  • Reduced Financial Stress for employees and members

  • Enhanced Productivity and Satisfaction

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Partner with Patient Overwatch to empower your team or association members with critical financial wellness tools and expertise.

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